This Privacy Policy has been prepared to explain how Magnet collects, uses, and discloses information obtained through the Magnet application, website, and related services.
Please read this Privacy Policy carefully to understand how we handle your information. By using Magnet services, you agree to the terms of this Policy.
Information We Collect
When using the Magnet application, we may collect information necessary to provide services, operate the platform, and improve the user experience, including account information, order and purchase information, delivery and shipping information, payment information, as well as technical information related to the use of the application and the devices used to access our services.
We may also collect location information when permission is granted in order to improve delivery services and display stores or services that are relevant to the user.
How We Use Your Information
We use the information collected for the following purposes:
- Creating and managing user accounts.
- Processing orders and purchases.
- Managing shipping and delivery operations.
- Handling return and exchange requests.
- Processing custom requests submitted through the platform.
- Providing technical support and customer service.
- Sending notifications related to orders, services, and offers.
- Improving application performance and developing new services and features.
- Protecting the platform against unlawful or fraudulent activities.
- Complying with legal and regulatory requirements.
Information Sharing
We do not sell or rent users’ personal information.
Some information may be shared with third parties or service providers who assist us in operating the platform and providing services, such as shipping and delivery companies, electronic payment service providers, and technical and hosting service providers, only to the extent necessary to provide the service.
Information Security
We implement appropriate security measures to protect information against unauthorized access, modification, disclosure, or destruction, and we continuously work to improve our security procedures.
Cookies
We may use cookies and similar technologies to enhance the user experience, analyze platform performance, and personalize content and services.
Data Retention
Information is retained for as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws and regulations.
User Rights
Users have the right to request access to their personal data, update or correct it, or request its deletion in accordance with applicable laws and regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be published through the application or website. Continued use of the service after such updates constitutes acceptance of the revised Policy.
Contact Us
If you have any questions or comments regarding this Privacy Policy or personal data, you may contact us through:
Magnet
Contact Number:
+966 50 141 3377